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Links followed by a icon identify an Adobe® Portable Document Format (PDF) file that cannot be opened without the Adobe® Reader™ installed on your computer. The Adobe Reader will allow you to view, navigate, and print documents from your computer. The program is free and can be downloaded by following the “Get Adobe Reader” image link below. Once the program has been downloaded and installed on your machine, you will not have to repeat the procedure the next time you visit our site. However, we highly recommend that you always use the most recent version of the Reader.

Adobe Reader 8.0 System Requirements

Windows

• Intel® Pentium® III or equivalent processor
• Windows XP Professional, Home Edition, or Tablet PC Edition with Service Pack 2; Microsoft® Windows® 2000 with Service Pack 4; Windows 2003 Server; or Windows Vista™*
• 128MB of RAM (256MB recommended for complex forms or large documents)
• 110MB of available hard-disk space
• Microsoft Internet Explorer 6.0 or 7.0, Firefox 1.5 or 2.0, Mozilla 1.7, AOL 9

* Reader 8 has been tested with a beta version of Windows Vista, and Adobe expects a subsequent version of Reader to support the shipping version of Windows Vista.

Macintosh

• PowerPC® G3, G4, G5 or Intel® processor
• Mac OS X v.10.4.3 or later
• 128MB of RAM (256MB recommended for complex forms or large documents)
• 110MB of available hard-disk space
• Safari 2.0.2

Linux

• Coming soon

After installing Adobe Reader, click a PDF file link within the browser to start Adobe Reader and view the file. Or you can download the file to your computer then start Adobe Reader and choose File > Open to view a PDF file. To download the file to your computer, right click on the link and choose “Save Target/Link As..”

You should be aware that documents in this format are typically much larger than simple text files. If you are connected via a slow modem over a telephone line, you should consider the likely download time before attempting to retrieve such documents. In order to help you decide, we will give the size of the PDF file alongside its description.

Fill-in Forms

Some PDF files on this web site are read-only, but others, are fill-in forms. Fill-in forms allow you to enter information while the form is displayed by the Adobe Reader and print the completed form. We have found that the fewest problems occur when you have the most recent version of the Reader installed on your machine.

Caution: The Adobe Reader does not allow you to save your fill-in form to disk. The ability to save completed forms is available commercially with the full Adobe Acrobat 3.0 (or later) product suite.

• Click the form link—your web browser should be configured with the Adobe Reader plug-in to automatically open the file within your browser’s window.
• OR... to download the file directly to disk, right click on the link then select “Save Target/Link As..” when presented with a menu. Use the Adobe Reader to open the file. This will allow you to complete the form off-line and save Internet connection charges.
• Select the hand tool from the Adobe Reader toolbar menu. You can use the hand tool to move the page around so that you can view all the areas on it.
• Position the hand pointer inside a form field and click. The I-beam pointer allows you to type text. The arrow pointer allows you to select a field, a check box, a radio button, or an item from a list.
• Press Tab to accept the field change and go to the next field.
• Caution: When you print a PDF form, the text in the active field (i.e., the field containing the blinking cursor) doesn’t print. Deselect the active field (i.e., click outside the field) before printing the form. Adobe Reader viewers don’t recognize text you’ve entered in a form’s text field while the field is still active, and therefore can’t print the text in that text field. Deselecting the active text field enables the Adobe Reader viewer to recognize the text.
• Adobe Reader does not allow you to save your completed forms to disk. We suggest that large amounts of text are written and saved in a word processing program, then copied and pasted (Ctrl+V) into the PDF file. The text will paste as 12 pt. Times Roman; you may want to use this font in your original document to approximate the amount of text that will fit into the allotted space.
• Do not bother formatting your text in the word processing program: formatted text (i.e., bold, underline, font type, font size, margins, etc.) will NOT display or print with the Adobe Reader.

Printing Problems

Often times, printer printing problems are caused by using a printer driver other than the one designed by the printer manufacturer. The best way to fix it is to contact the printer’s manufacturer and obtain and install a driver designed specifically for your printer. However, if you can’t get a new printer driver right away, there are a few other workarounds:

• Print to a PostScript printer, if possible.
• Print fewer pages at a time.
• Print at a lower resolution (for example, 150 dpi instead of 300 dpi).
• If the Print dialog box you’re using offers a Print As Image option, select it.
• Deselect the Fit To Page option in the Print dialog box.

More Help from Adobe

For support downloading, installing, configuring or using Adobe Reader, try one of the following links:

• Visit the Adobe Reader support page at www.adobe.com/support/products/acrreader.html.
• See document 333218, “Troubleshooting Problems When You Download Adobe Reader (8.0 on Windows)” or document 333225 “Troubleshooting Problems When You Download Adobe Reader (8.0 on Mac OS).”